Unlike physical goods, electronically distributed product or software can be duplicated. Once a purchase has been made, it is impossible for us to recall all copies/downloaded files. This is why Magicallstore.com does not offer refunds. No refunds will be given, except in the following circumstances.
Circumstances of NO Refund
– Magicallstore.com does not refund software if products fail to meet customer’s needs due to a lack of understanding by the customer, of the products functions and capabilities.
– Product price differences between different regions
– A customer has a ‘change of mind’ after purchase
– A refund request due to technical trouble, with the customer refusing to cooperate with the support team in attempts at troubleshooting by declining to provide detailed descriptions and information regarding the problem, or refusing to try to apply the solutions provided by the support team.
Accepted Circumstances
Magicallstore.com offers refunds for the following circumstances within the guidelines of its Money Back Guarantee.
– Purchase of a ‘wrong product’. In this case, we will assist you in purchasing the correct product from our website.
– Purchase of the same product twice. In this case, Magicallstore.com will refund one of the products for you, or swap one program for another Magicallstore.com product.