Refund & Return Policy
At our store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return. To be eligible for a return, the item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Include any accessories or documentation that came with the product
Items that are damaged due to misuse, normal wear, or improper handling may not be eligible for a return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the amount will automatically be applied to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact our support team with your order details.
Return Shipping
Customers are responsible for return shipping costs, unless the item received is defective or incorrect. Shipping fees are non-refundable.
Non-Returnable Items
Certain items cannot be returned, including:
- Items marked as final sale
- Used or worn products
- Gift cards
How to Request a Return
To start a return or refund request, please contact us with the following information:
- Order number
- Product name
- Reason for the return
- Photos if the item is damaged or incorrect
Our support team will provide instructions on how to proceed with the return.
Contact Us
If you have any questions regarding our Refund & Return Policy, please contact our support team and we will be happy to assist you.
